Top news
Marketers face budget losses as outdated AI tools lag behind trends
Today
#
Digital Marketing
Many marketers waste up to 20% of their budgets on outdated AI tools, struggling to keep pace with fast-moving social media trends and real-time data needs.
Google launches Gemini 2.5 models with pricing & speed updates
Yesterday
#
application programming interface
LG launches Radio Optimism to boost meaningful digital bonds
Yesterday
#
digital engagement
Exclusive: How Celonis is reshaping digital transformation journeys
3 days ago
#
mining
PIXI unveils AI platform to transform luxury travel content
Last week
#
gen z
Zoho unveils Zia Hubs to enhance AI business data analysis
Last week
#
docusign
Recent news
Senior UK & US communicators expect bigger budgets by 2026
Last week
#
sustainability
Consumers cut spending as inflation & tariffs hit groceries
Last week
#
new zealand
Organisations boost customer education but face scaling hurdles
Last week
#
new zealand
Mercury launches Qual at Scale for richer, faster surveys
Last week
#
data collection
Adobe debuts AI tools for large-scale customer experience
Last week
#
digital marketing
AI set to transform customer experience & loyalty in 2025
Last week
#
customer service
Snowflake, Acxiom launch AI platform for marketing data
Last week
#
digital marketing
Silverpush unveils AI tool for brand safety on TikTok ads
This month
#
social media
Multiplier unveils COR for global contractor compliance
This month
#
workforce management
Zespri launches Jam-Packed campaign to highlight kiwifruit nutrition
This month
#
kiwifruit
Expert columns
Avoid these 3 common pitfalls when using AI to improve customer experience
By Rob Tarkoff, Executive Vice President and General Manager, Oracle
Building trust with conversational AI: How to avoid common pitfalls
By Kathryn Murphy, Senior Vice President of Product, Twilio
How can technology help us overcome friction to build a better travel experience?
By Jim Barlow, Senior Vice President, Customer Success Management, Americas and Global Accounts, Amadeus
Qual at Scale: Unlocking the “Why” at a Whole New Level
By Ron Howard, CEO, Mercury Analytics
AI & unified platforms shape the future of self-service
By Mike Jennett, Global Director Platform Strategy, CloudBlue
Unlocking Retail Growth: The WhatsApp Customer Service Revolution
By Dvir Hoffman, CEO, CommBox
Why tech founders risk falling behind - fast
By Frances Valintine, CEO and Founder, academyEX
If ChatGPT is everyone’s personal lawyer - without the billable hours - now what?
By Jamie Ng, Global Clients & Markets Partner at Ashurst,, Ashurst
Strengthening operational risk and third-party management – navigating the new APRA Standards
By Andy Milburn, Regional Director for APJ, Datadobi, Datadobi
The impact of cost-cutting on technology vendors: Why scaling back on PR and marketing is a risky move
By Louise Roberts, Managing Director, Sphere PR
The role of smart labels in this new trade world
By Sharath Muddaiah, Head of Portfolio Strategy for IoT Solutions, G+D
The way we search has changed - Why haven’t websites?
By Dvir Hoffman, CEO, CommBox
Job moves
Ramsey McGrory named President of Prisma to drive AI growth
Today
#
digital advertising
Zitcha appoints Tony Karp as Group COO amid global expansion drive
Last week
#
new zealand
Monday.com appoints Harris Beber as new Chief Marketing Officer
Last week
#
google
QSIC strengthens US growth with leadership hires & USD $25 million raise
This month
#
data science
Jenny Welsh joins UniTaskr to drive global growth, diversity
This month
#
amazon
Pure Global appoints AI expert to cut MedTech costs
Last month
#
artificial intelligence
Creatopy appoints Ovidiu Gavril to lead AI transformation
Last month
#
marketing technologies
.webp)
Michael Campbell appointed Chief Product Officer at Hyland
Last month
#
software-as-a-service
Fivetran appoints Monica Ohara as Chief Marketing Officer
Last month
#
customer experience
Skillsoft names Raianne Reiss as new Chief Marketing Officer
Last month
#
digital transformation
Kevin Weil joins Cisco board to support AI & growth strategy
Last month
#
cisco
Medius names Gary Hall as Chief Product Officer for AI strat
Last month
#
artificial intelligence
